Comparison

StagesRx vs Brightree

Everything Brightree does — plus everything it doesn't.

Brightree is the incumbent in DME software. It handles orders and billing well. But it wasn't built for how modern DME operations actually work — and the gaps show up as separate tools, add-on costs, and manual processes your team has to manage around it.

Feature
StagesRx
Brightree
Electronic Prescribing (eRx)
Yes
No
Patient Ordering PortalPatients place orders, select providers, verify insurance
Yes
No
Provider Portal with Clinical WorkflowsProviders approve orders and answer clinical questionnaires
Yes
No
Auto-generated SOAP Notes & LMNs
Yes
No
Built-in Phone System (IVR, Voicemail, Recording)Full telephony — not just call logging
Yes
No
Built-in SMS & Bulk Texting
Yes
No
Fax with Automatic OCRBrightree has fax but no automatic OCR parsing
Yes
Partial
Direct ePACES Integration (NY Medicaid Auth)
Yes
No
Digital Consent & Signatures via SMS
Yes
No
Sales CRM with Pipeline & Rep Tracking
Yes
No
AI Billing Assistant
Yes
No
Order Management
Yes
Yes
Claims & Billing
Yes
Yes
Inventory Management
Yes
Yes
Delivery TrackingRequires Brightree Mobile add-on
Yes
Add-on
Intake Case Management
Yes
Partial
Accreditation & Compliance Tracking
Yes
No
Append-only Audit Trail
Yes
Partial
Mobile AccessBrightree mobile is a separate purchase
Yes
Add-on
Modern Cloud-native UIBrightree UI widely described as outdated
Yes
No

The bottom line

Brightree covers orders and billing. StagesRx covers orders, billing, eRx, patient ordering, provider clinical workflows, auto-generated documentation, a full phone system, fax OCR, SMS, prior auth with ePACES, consent webforms, a sales CRM, inventory, deliveries, accreditation tracking, and an AI assistant — in one platform at a fraction of the total cost. If you're paying for Brightree plus a phone system, a fax service, a texting tool, and a CRM, you're paying more than you need to.

See StagesRx in Action

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